Privacy policy

Privacy Policy

This privacy policy ("Policy") explains how Extra Mile SARL ("Company", "we", "us", or "our") collects, uses, and safeguards your personally identifiable information ("Personal Information") when you visit or use our website morocco-trip.com ("Website") and its related services ("Services"). This Policy also outlines your choices regarding our use of your Personal Information and how you can access and update it. By using the Website and Services, you agree to this Policy. If you do not agree, please do not use our Website or Services.

Automatic Collection of Information

When you visit the Website, we automatically collect certain information sent by your browser. This may include:

  • Your device’s IP address
  • Browser type and version
  • Operating system type and version
  • Language preferences
  • Referring website
  • Pages visited, time spent on them, and other browsing statistics

This information is used to identify potential cases of abuse and to understand usage trends. It is not aggregated in a way that identifies specific users.

Collection of Personal Information

You can browse the Website without revealing any identifiable information. However, to use certain features, we may collect:

  • Personal details (e.g., name, country of residence)
  • Contact information (e.g., email address, physical address)
  • Account details (e.g., username, unique user ID, password)

We may collect this information directly from you or through other sources like public databases or marketing partners. If you choose not to provide the requested information, some features of the Website may not be accessible.

Use and Processing of Collected Information

We collect and process Personal Information to:

  • Create and manage user accounts
  • Send administrative updates
  • Request feedback
  • Improve user experience
  • Enforce terms and policies
  • Operate and maintain the Website and Services

Processing is carried out when:

  • You have given your consent
  • It is necessary to fulfill a contract
  • It complies with a legal obligation
  • It is required for legitimate business interests

We will clarify the applicable legal basis for processing when needed.

Managing Information

You can request deletion of your Personal Information at any time. Certain data may be retained to comply with legal obligations or for legitimate purposes. Contact us to delete your account or specific data.

Disclosure of Information

We may share your Personal Information with:

  • Trusted third-party service providers who assist in operating the Website
  • Affiliates and subsidiaries for operational purposes
  • Legal authorities when required by law or for safety and fraud prevention

We ensure that third parties adhere to privacy practices consistent with this Policy.

Retention of Information

We retain your Personal Information only as long as necessary to fulfill legal or operational requirements. Once the retention period expires, Personal Information is deleted.

Your Rights

You have the right to:

  • Withdraw consent
  • Object to processing
  • Access your Personal Information
  • Verify and update your Personal Information
  • Restrict processing under certain conditions
  • Request data portability
  • Request data deletion

These rights may be subject to certain limitations.

Privacy of Children

The Website is not intended for children under 18. We do not knowingly collect Personal Information from minors. If we learn that we have collected such data, we will take steps to delete it.

Cookies

We use cookies to personalize your experience. Cookies are small files stored on your device that help improve website functionality. You can manage cookies through your browser settings. Learn more at internetcookies.org.

Do Not Track Signals

Our Website does not currently respond to "Do Not Track" signals from browsers. However, we limit tracking to ensure privacy.

Email Marketing

You may voluntarily subscribe to our newsletters. We will not share your email with third parties except to facilitate sending newsletters. You may unsubscribe at any time.

Links to Other Resources

The Website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies when visiting external sites.

Information Security

We use reasonable safeguards to protect your Personal Information. However, no transmission method over the Internet is completely secure.

Data Breach

In the event of a data breach, we will take necessary steps to notify affected users and authorities if required by law.

Changes to This Policy

We may update this Policy periodically. Changes will be posted on the Website with an updated revision date. Continued use of the Website indicates acceptance of the updated Policy.

Contact Us

For any questions about this Policy or your Personal Information, please contact us via the contact form on our Website.

This document was last updated on November 20, 2024